Champlain Telephone Company & PrimeLink, Inc

In Business Since 1903
The Champlain Telephone Company, parent company of PrimeLink, is a regulated telecommunications company providing residential and commercial telephone service and high-speed internet to Northeastern New York. With more than 115 years of experience providing service to upstate New York, CTC and PrimeLink are well established in the communities they serve. Our team of telecommunication professionals are committed to meeting customers' growing needs and providing unparalleled service. Champlain Telephone and PrimeLink is a AT&T Preferred Dealer and can provide you with a bundled package of phone, internet, and DIRECTV that will fit your budget. Call or come and see us today!

The Champlain Telephone Company & PrimeLink, Inc Difference

Customer Service is Our Priority

At Champlain Telephone Company & PrimeLink, Inc we have succeeded because of our attention to detail and customer service. We hold ourselves to the highest standards morally and ethically, dedicated to giving each of our customer a personalized experience. Our knowledgeable product staff will be able to set you up with the best in entertainment, plus internet and wireless. Contact us today and see why others rave about us - we can't wait to chat with you!

Our leadership team is dedicated to inspire enthusiasm within our team and customers. We are here to energize our team, lead by example, and teach the team to provide the best customer experience.

Our teams core values are based on a customer-centric focus. Not only providing you with the best-in-class customer service but also entertainment.

Over the shoulder angle of a man speaking to a female AT&T service technician.


We encourage and base success off of the ability of our team and obey laws that prohibit discrimination anywhere we do business.

Two men, both employees of AT&T standing together witht their arms crossed while leaning against an AT&T service van.


We stand behind every job, every time. You can believe in our work ethic.

Female support representative wearing a headset, smiling, with head turned towards camera.

Customer Service

We pledge to provide outstanding service each and every time you call upon us.

Our community is who we are, so in turn we love to give back. Check out a few of the local and national charities we are involved in below.

Contact Us Today!

To learn more or place an order, click the button below to send us a message or simply give us a call.