About Total TV and Satellite Services

Here to Serve You

DIRECTV has been rated #1 in customer satisfaction over Cable* for 18 years running. It's what we believe in, our customers come first. We work relentlessly to improve your experience and bring you the ultimate in HD entertainment. As compared to other major subscription TV cable providers.

*Claim based on 2001-2018 ACSI surveys of customers rating their own TV provider's performance.

The Total TV and Satellite Services Difference

Customer Service is Our Priority

At Total TV and Satellite Services we have succeeded because of our attention to detail and customer service. We hold ourselves to the highest standards morally and ethically, dedicated to giving each of our customer a personalized experience. Our knowledgeable product staff will be able to set you up with the best in entertainment, plus internet and wireless. Contact us today and see why others rave about us - we can't wait to chat with you!

Our leadership team is dedicated to inspire enthusiasm within our team and customers. We are here to energize our team, lead by example, and teach the team to provide the best customer experience.

Our teams core values are based on a customer-centric focus. Not only providing you with the best-in-class customer service but also entertainment.

Over the shoulder angle of a man speaking to a female AT&T service technician.

Diversity

We encourage and base success off of the ability of our team and obey laws that prohibit discrimination anywhere we do business.

Integrity

We stand behind every job, every time. You can believe in our work ethic.

Female support representative wearing a headset, smiling, with head turned towards camera.

Customer Service

We pledge to provide outstanding service each and every time you call upon us.

Our community is who we are, so in turn we love to give back. Check out a few of the local and national charities we are involved in below.