Welcome to FiberFirst

The FiberFirst Difference

FiberFirst is more than just an internet service provider. We are your local connection to next-generation home entertainment. Built on a 100% fiber-optic network designed for multi-device households, we provide the symmetrical speeds, low latency, and reliability your modern life demands. Unlike traditional cable or wireless connection options, our purpose-built fiber infrastructure offers a superior choice for high-speed streaming, remote work, and smart home connectivity without bandwidth limits or surprise fees.

We view high-speed internet and TV as essential parts of your daily routine, which is why we partner with DIRECTV as your local dealer to offer complete home entertainment solutions. Combining our ultra-fast fiber internet with top-tier live TV, sports, and on-demand content gives you a seamless, comprehensive experience under one trusted name. Above all, we are proud to be part of the neighborhoods we serve, backing every connection with simple, transparent pricing and a dedicated local team focused on delivering outstanding customer service.

Contact FiberFirst Today

To learn more or place an order, fill out the form below to send us a message or simply give us a call at:

833-342-7444

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Personal Information
Category	Description/Examples
Personal Identifiers	Identifiers, such as your name, alias, shipping address, email address, account name, telephone number, customer identification number.
Registration Data	Information provided when you register for an account to use the Site, including usernames and passwords.
Demographic Data	Data about you such as your state of residence and preferred language.
Payment Data	Data necessary to confirm that your payment has been processed by our third-party payment processor.
Online Identifiers (For more information, see “Collection of Technical/Online Data” below)	Persistent identifiers that can be used to recognize you or your device over time and across different services, including a device identifier, an Internet Protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifiers, and similar technology.
Commercial Information	Records of the Services you purchased, obtained, or considered, or your other purchasing or consuming histories or tendencies with respect to our Services.
Business Contact Data	Information related to employees, owners, directors, officers, or contractors of a third-party organization (e.g., business, company, partnership, sole proprietorship, nonprofit, or government agency) with whom we conduct, or possibly conduct, business activities.
Marketing and Communications Data	Information with respect to your marketing preferences and your subscriptions to our publications and alerts.
Internet and Electronic Network Data	Data pertaining to your access or use of the Site, including browsing history, search history, and information regarding your interaction with the Site or advertisements embedded on the Site or other third-party websites, and information derived from any device that connects to our WiFi services.
Your Feedback	Information you provide about our Services, which may include data gathered from any Company surveys or reviews submitted by you.
Visitor Information	Information an individual provides when visiting any physical location or premises of Company (e.g., visitor logs and registries, vehicle and parking information).
Video and Images	In some circumstances, you may provide us images (e.g., your use of a product) or we may record you via a video camera (e.g., on-premises security systems) or through video teleconferencing.
Geolocation Data	We may collect data about your location, which may be either precise or imprecise. Precise location data can be obtained through Global Navigation Satellite System data, as well as through nearby cell towers and Wi-Fi hotspots when you enable location-based products or features. Imprecise location data includes, for example, a location derived from your device or data that indicates where you are located with less precision, such as an internet protocol (IP) address or a city or postal code.
Professional or Employment Data (For more information, see “Employment Applications and Talent Management” below)	If you apply for a job with Company, we collect information set forth in a resumé, curriculum vitae, cover letter, and similar documentation, including contact details, employment history, skills, or qualifications, education-level, job compensation and benefit preferences, criminal record, credit history and similar data, and information provided about or by your references.
Inferences	Inferences drawn from some of the personal information categories identified herein and used to create a consumer profile reflecting your purchasing and marketing preferences, characteristics, and behavior.
Communications Content and Recordings	When you email, call, or otherwise communicate or interact with Company, including if you sign up for our mailing lists, complete forms on our websites, interact with our social media pages, post a product review or testimonial, submit content in any online discussion groups, participate in a web conference/event, engage in our website chatbot or similar features, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with Company, we may collect and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable. For the avoidance of doubt, Company, and our third-party service providers and partners, may collect, record, and transcribe any information you submit through our websites and online services, such as during a through our web-conferencing platforms, chat functions, or virtual assistants, and we may also maintain communication records regarding information provided to us related to any customer support requests.